The bookings  must be made via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or by telephone (+34 667015604) or via Whatsapp (+34 667015604). In the booking by e-mail or telephone must be indicated: name, surname, check-in and check-out, type of service booked, e-mail and n. of cellphone. The deposit to be paid in order to finalize and confirm the booking is the 20% of total and it can be paid through bank transfer, credit or debit card, Paypal account (PayPal commissions will be added to the total amount paid). The reservation is valid when, based on availability, you will receive an email notification from us with confirmation of booking and receipt of the required deposit.

 

The balance, or the remaining 80% of the total amount, must be paid locally at the time of check-in, or the first Service day. The method of payment is bank transfer, credit or debit card, Paypal account (PayPal commissions will be added to the total amount paid) and cash. This last method of payment is valid only on site.

 

Cancelation of bookings are possible at any time and you must send us the cancelation with an e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.). The cancelation will be valid the day that Fuerteventura Surf House receive it.

Our policy in case of cancellation is the following:

• In case of restrictions directly caused by the Covid-19 (flights cancellations, borders closed, lockdown etc.), you will receive full refund (100%) of the deposit;
• The cancellation made within 60 days before the start date of the service, you will receive full refund of the deposit;
• The cancellation made between 59 and 45 days before the date of beginning of the service, you will be charged 50% on the amount of the deposit;
• The cancellation made between 44 and the day of beginning of the service, you will be charged 100% of the amount of the deposit.

Best regard,

The Fuerteventura Surf House Team